TMS Health Partners

Interventional Psychiatry Program Manager

Job Locations US-CA-Sacramento
Job ID 2019-1193
# of Openings
1
Category
Clinical Operations Management

Overview

THE COMPANY

 

TMS Health Solutions (THS) is an integrated psychiatric group practice that frees patients from the burden of depression and other mental health conditions with compassionate care, traditional treatments and the most innovative, FDA-cleared therapies available, including Transcranial Magnetic Stimulation (TMS).  Led by nationally recognized experts in psychiatry, our clinicians provide the highest standard of care while continually seeking the most advanced therapies for our patients.

 

THE POSITION

We are looking for a proven Interventional Psychiatry Program Manager responsible for working with the Medical Director of the Interventional Psychiatry and Director of the Sutter program and team to ensure effective program development and growth. This will include but not be limited efficient management of the program, schedule and workflow optimization, patient satisfaction, patient case management and support, physician support, problem solving and process improvements.  

Responsibilities

  • Responsible for the outpatient intake scheduling and patient case management for the service
  • Point of contract with the Director of the Sutter program and interventional psychiatry team regarding planning, workflow, quality, compliance, management of escalated patient care issues
  • Manage schedule logistics of TMS HS physician schedules who are on the service rotation and provide operational support to physicians as needed
  • Coordinate scheduling of patients for procedures and data transfer point of contact for Sac office consultation
  • Outreach and practice development in conjunction with the Sutter practice development/marketing team
  • Develop and maintain quality outcomes repository for the program. Establish collaborative and effective cross departmental relationships to ensure smooth front end and back end clinic operations
  • Establish collaborative and effective cross departmental relationships to ensure smooth front end and back end clinic operations

Qualifications

  • BA degree in Business Administration, Health Care Administration or related field desired
  • 3+ years of recent experience as an Office Manager in a medical practice outpatient clinic setting, behavioral healthcare experience a plus. Experience working within an Interventional Psychiatry group in- patient and outpatient setting a plus
  • 2 + years of experience in training and quality assurance of clinic operations and function
  • Proven experience in working in a collaborative, team environment
  • Must maintain professional appearance and demeanor and interface well with patients in a mental-health setting
  • Excellent verbal and written communication skills
  • Demonstrated ability to collaborate effectively in a team setting
  • Positive, flexible, and solution-focused attitude
  • Strong computer skills including Electronic Medical Records, Email, Medical Scheduling Software, Outlook calendar management, and web searching. Excel, Word, PowerPoint, and e-mail application experience required Proven conflict resolution and problem-solving skills
  • Efficient self-starter with strong attention to detail and strong follow up skills
  • Practical knowledge of PHI and HIPAA regulations
  • Exceptional multi-tasking skills and the ability to perform well in a fast-paced environment
  • Connection to our mission and values and a deep commitment to improving patient experience

 

BENEFITS

Competitive base salary and incentive package. Benefits include; medical plans options with Health Reimbursement Account, dental, vision, long- term disability, life insurance, PTO, and a 401(k) savings account with a Company match.  Excellent opportunity to learn and grow your career with our Company.

 

 

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